# Gcore Account settings > Configure Gcore Customer Portal account settings, including profile, billing, users, API tokens, audit log, and notifications. - [Account settings](https://docs.gcore.com/account-settings.md): Configure Gcore Customer Portal account settings, including profile, billing, users, API tokens, audit log, and notifications. ## My profile - [My profile settings](https://docs.gcore.com/account-settings/my-profile/overview.md): Configure personal user account settings including username, email, preferred language, two-factor authentication (2FA), password changes, and view login history with IP address, OS, browser, and success status tracking in the Customer Portal My profile page. - [Set up two-factor authentication](https://docs.gcore.com/account-settings/my-profile/two-factor-authentication.md): Enable or disable two-factor authentication in Gcore Customer Portal using authenticator apps, backup verification codes, and email confirmation for disabling 2FA. - [Change or reset a password](https://docs.gcore.com/account-settings/my-profile/change-password.md): Change or reset account password in Gcore Customer Portal via Profile settings, or reset forgotten password via email verification link at auth.gcore.com/login/forgot-password. - [Missing password reset email](https://docs.gcore.com/account-settings/my-profile/password-reset-email.md): Troubleshoot missing password reset emails from support@gcore.com by checking spam folders and reinitiating the reset process at auth.gcore.com/login/forgot-password. ## Account - [Account overview](https://docs.gcore.com/account-settings/account/overview.md): Configure account identification, billing address, tax settings, payment methods, and company account conversion in Gcore Customer Portal. - [Create an account for an individual or legal entity](https://docs.gcore.com/account-settings/account/create-account.md): Create a Gcore account with email, Google, or GitHub, or contact sales to set up a legal entity contract before accessing the Customer Portal. - [Create an additional account and switch between accounts](https://docs.gcore.com/account-settings/account/additional-accounts.md): Create additional Gcore accounts and switch between them from a single login using the profile menu, without re-authorization. - [Disable or resume services](https://docs.gcore.com/account-settings/account/services.md): Disable, resume, or activate Gcore services from the Customer Portal Services page, including suspension and data deletion timing. - [Account deletion](https://docs.gcore.com/account-settings/account/account-deletion.md): Request account deletion via Profile > Account > General information; identity verified by TOTP, password, or email link - account is locked after activation. ## Billing - [Billing overview](https://docs.gcore.com/account-settings/billing/overview.md): Explain Gcore consumption-based billing, covering monthly data collection timing and Cloud Pay-As-You-Go threshold billing at 4 EUR or USD. - [Expenses](https://docs.gcore.com/account-settings/billing/expenses.md): View consumed Gcore product costs by date, service, feature, usage, and pricing rule status on the Expenses page, and inspect tax breakdowns for each charge. - [Payments and payment methods](https://docs.gcore.com/account-settings/billing/payments.md): View payment history, transaction details (ID, date, payment method, sum, status), and filter payments by method, date, or status in Billing > Payments; add or update payment methods (Debit or credit card, PayPal, bank, Apple Pay, Google Pay, Alipay) in Account > Payment methods with automatic verification charge and refund processing. - [Bonuses and discounts](https://docs.gcore.com/account-settings/billing/bonuses-and-discounts.md): View bonus credits and active discounts in the Gcore portal Billing section, including bonus credit status (Credited, Charged, Expired), expiration dates, applicability by product category (Cloud, CDN), discount percentage, service, feature, valid date range, and associated promo codes. - [Trial conditions](https://docs.gcore.com/account-settings/billing/trial-conditions.md): Activate free trials for Gcore services including CDN (14 days or 300 GB), Video Streaming (14 days and 10 minutes), Web Application Security (3 days), and Managed DNS Pro (14 days) via the personal account dashboard or Services billing page. - [VAT rates in different countries for an individual and legal entity](https://docs.gcore.com/account-settings/billing/vat-rates.md): Determine VAT rates for individuals and organizations by country and registration type, with rates varying by EU member state (0-27% for organizations with VAT number, 16-27% without) and user classification (individual or legal entity). - [TAX location](https://docs.gcore.com/account-settings/billing/tax-location.md): Configure tax location in billing profile based on address, payment method, and IP address to apply correct VAT rates and tax regulations; update VAT number and tax jurisdiction via billing profile or support contact. - [Data deletion](https://docs.gcore.com/account-settings/billing/data-deletion.md): Manage data deletion timelines for suspended Gcore products including CDN, Edge Cloud (Managed Kubernetes, Function as a Service, Container as a Service, Managed PostgreSQL), Object Storage, Managed DNS, Video Streaming, Web Application Security, DDoS Protection, and WAAP, with retention periods ranging from immediate deletion to 90 days depending on product type. ## Users - [About users](https://docs.gcore.com/account-settings/users/about-users.md): Manage user roles and permissions in Gcore Customer Portal - Administrators, Engineers, and Purge/Prefetch roles with rights to manage CDN, Video Streaming, Managed DNS, Object Storage, and WAAP services; assign roles, invite users, create API tokens, and enable 2-Factor authentication. - [Invite, edit, and delete a user](https://docs.gcore.com/account-settings/users/manage-users.md): Invite users to Gcore Customer Portal with email, name, interface language, and role assignments across CDN, IAM, Edge Cloud, Billing, Managed DNS, Object Storage, Video Streaming, and Web Application Security services. - [Create, use, or delete a permanent API token](https://docs.gcore.com/account-settings/api-tokens.md): Create, use, or delete permanent API tokens with configurable expiration dates, role-based access control, and APIKey authorization header for automated API requests to Gcore services. - [Manage service notifications and promotional emails](https://docs.gcore.com/account-settings/notifications.md): Configure product notifications, technical notifications, and promotional emails per user in Gcore Customer Portal via the Notifications page, with shared general notification settings across all account users and CDN traffic consumption level alerts checked hourly. ## Support and resources - [How quickly our support team will respond to you](https://docs.gcore.com/account-settings/how-quickly-our-support-team-will-respond-to-you.md): Configure support response times based on billing plan (free, medium 8/5, PRO+ 24/7), request priority levels (P1–P4), and support team workload across CDN, Video Streaming, Edge Cloud, Web Application Protection, Object Storage, and Managed DNS services. - [Be aware of the service status, scheduled and emergency maintenance](https://docs.gcore.com/account-settings/be-aware-of-the-service-status-scheduled-and-emergency-maintenance.md): Subscribe to Gcore Status Page via email, Slack, or webhook to receive notifications about service incidents, scheduled maintenance, and outages; configure component-specific alerts and manage Slack workspace integrations. - [Roadmap: Provide feedback, suggest new features, follow development](https://docs.gcore.com/account-settings/roadmap-provide-feedback-suggest-new-features-follow-development.md): Submit feature requests and track development status for CDN, Managed DNS, Edge Cloud, Video Streaming, and Web Application Security products via Gcore Roadmap, with posts organized in In Review, Planned, In Progress, and Completed columns.