> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gcore.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Company identity on the customer portal

> Set the company name, logo, color, support links, and sign-in address.

export const Caution = ({children}) => {
  return <div class="my-4 px-5 py-4 overflow-hidden rounded-2xl flex gap-3 border danger-admonition dark:danger-admonition">
      <div class="mt-0.5 w-4">
        <svg width="14" height="14" viewBox="0 0 14 14" fill="rgb(239, 68, 68)" xmlns="http://www.w3.org/2000/svg" class="w-4 h-4 text-sky-500" aria-label="Danger">
          <path fill-rule="evenodd" clip-rule="evenodd" d="M7 1.3C10.14 1.3 12.7 3.86 12.7 7C12.7 10.14 10.14 12.7 7 12.7C5.48908 12.6974 4.0408 12.096 2.97241 11.0276C1.90403 9.9592 1.30264 8.51092 1.3 7C1.3 3.86 3.86 1.3 7 1.3ZM7 0C3.14 0 0 3.14 0 7C0 10.86 3.14 14 7 14C10.86 14 14 10.86 14 7C14 3.14 10.86 0 7 0ZM8 3H6V8H8V3ZM8 9H6V11H8V9Z"></path>
        </svg>
      </div>
      <div class="text-sm prose min-w-0">
        {children}
      </div>
    </div>;
};

Customize the Customer Portal with your company's identity, including its domain, logos, and colors. You can also configure the support contacts and resources available to your customers.

Navigate to **General** > **Vendor settings** > **Branding settings**.

<Frame>
  <img src="https://mintcdn.com/gcore/Nbp9NWcfeDrP4wS6/images/docs/reseller-support/customer-portal/vendor-settings/branding-settings.png?fit=max&auto=format&n=Nbp9NWcfeDrP4wS6&q=85&s=f13918d1492d10e31f4d68cfeefd3cb8" alt="Vendor settings menu with Branding settings selected" width="1585" height="920" data-path="images/docs/reseller-support/customer-portal/vendor-settings/branding-settings.png" />
</Frame>

## Set up the branded domain

Customers access the sign-in page, Customer Portal, and Gcore products through your company's domain.

Contact your account manager and provide the domain you want to use for your customer portal. [Create the DNS records](/dns/dns-records/manage-dns-records-non-advanced-interface-mode) the account manager specifies. For `example.com`, those records use the hosts below. [Product URLs](/reseller-support/customer-portal/set-up-control-panel-services-urls) lists the hosts of the other products.

| Service | Host |
| - | - |
| Sign-in | `auth.example.com` |
| Customer portal | `portal.example.com` |
| API | `api.example.com` |

Gcore then completes the setup and sets **Base customer portal domain** to that domain.

<Caution>
  Do not change **Base customer portal domain** manually.
</Caution>

On **Branding settings**, read **Base customer portal domain**. The field shows the domain you sent to the account manager after Gcore writes it there. That is the sign that this part of the setup is finished.

<Frame>
  <img src="https://mintcdn.com/gcore/Nbp9NWcfeDrP4wS6/images/docs/reseller-support/customer-portal/vendor-settings/base-domain.png?fit=max&auto=format&n=Nbp9NWcfeDrP4wS6&q=85&s=866da3b0d6fcf27703b79ccc655c6751" alt="Base customer portal domain set to the company domain" width="1324" height="373" data-path="images/docs/reseller-support/customer-portal/vendor-settings/base-domain.png" />
</Frame>

## Customize the portal appearance

Enter the company name in **Brand name**. It appears on the welcome page, in the browser tab, as the sender name in emails, and in the **Website** item of the **Help** menu.

Upload your logos and favicon using the following fields:

| Field | Where it appears | Requirements |
| - | - | - |
| **Logo at the sign-in page** | Customer sign-in page | SVG (preferred), PNG, or JPG; up to 4 MB; 300 x 90 px |
| **Header logo** | Customer portal menu and email | SVG (preferred), PNG, or JPG; up to 4 MB; 75 x 40 px |
| **Favicon** | Browser tab | ICO; 16 x 16 px |

Select a **Brand color** for the **Log in** button, selected menu items, and links and product icons on hover.

Click **Save**.

<Frame>
  <img src="https://mintcdn.com/gcore/Nbp9NWcfeDrP4wS6/images/docs/reseller-support/customer-portal/vendor-settings/sign-in.png?fit=max&auto=format&n=Nbp9NWcfeDrP4wS6&q=85&s=7c1ecb84f4ad2ecde59e1e473cdc3cff" alt="Sign-in page with the Demo logo and a green Log in button" width="999" height="668" data-path="images/docs/reseller-support/customer-portal/vendor-settings/sign-in.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/gcore/Nbp9NWcfeDrP4wS6/images/docs/reseller-support/customer-portal/vendor-settings/header-logo.png?fit=max&auto=format&n=Nbp9NWcfeDrP4wS6&q=85&s=28d994663830780215bdeb9f1e3b08a7" alt="Customer portal sidebar with the green header mark" width="1215" height="710" data-path="images/docs/reseller-support/customer-portal/vendor-settings/header-logo.png" />
</Frame>

## Configure customer support and Help links

Enter **Support phone number** and **Support email** to add your contact details to the **Help** menu.

To add links, enable the corresponding options and enter their URLs. **Link to agreement** appears as **Legal documents**, and **Link to website** appears as **Website**. Links without a URL or with their option disabled are hidden.

Click **Save**.

<Frame>
  <img src="https://mintcdn.com/gcore/Nbp9NWcfeDrP4wS6/images/docs/reseller-support/customer-portal/vendor-settings/help-links.png?fit=max&auto=format&n=Nbp9NWcfeDrP4wS6&q=85&s=4c28f1f5156a86254ad551313a0680b1" alt="Help link options for agreement, website, API documentation, product documentation, and the status page" width="1285" height="742" data-path="images/docs/reseller-support/customer-portal/vendor-settings/help-links.png" />
</Frame>

## Configure customer account behavior

Enable **Show Create a new account** to allow customers to create multiple accounts with the same email address and switch between them in **Profile**. Otherwise, customers can register only one account per email.

Enable **Portal Mode** to redirect customers to the portal domain after signing in.

Under **Languages**, select which of the available languages — English, German, Russian, and Chinese — your customers can use.

Click **Save**.