Skip to main content
Cloud activates for a customer through the same Products tab workflow as every other product, covered in CDN service management: enabling the product on the account, then setting the Activate product checkbox and trial settings on Cloud’s own tab. Cloud has no additional reseller-specific settings beyond that generic flow; the one behavior specific to it is how a customer’s quota increase request is handled.
Cloud entry in the Products tab with Activate product, Status, Trial settings, and deletion transition fields

Quota increase requests

When a customer’s usage would exceed an assigned Cloud quota, for example when creating more instances than the account allows, the Customer Portal shows a Quota Increase Required dialog, and the customer submits the request by clicking Send quota request, the same quota management flow used outside reselling. Requests are reviewed by the operations team.