Rack options
Three configurations are available: rack unit and full rack can be ordered directly, while private cages are available on request for larger enterprise deployments.A rack unit (U) equals 1.75 inches (44.45 mm); power is expressed in watts (W) or kilowatts (kW).
Included services
Whatever the rack configuration, every plan includes the same set of services regardless of location.Power and cooling
Each rack runs on redundant power at the committed capacity, with active cooling managed by the data center facility. Customers who exceed their committed power allocation are charged an overcommit fee.Network connectivity
The network connection is equally central to the service. Equipment connects directly to Gcore’s global low-latency network, built for content delivery and high-performance applications, with high-bandwidth internet access included at every location. Additional connectivity services (Direct Internet Access, Cross-Connects, and Leased Lines) are available as separate add-ons.DDoS protection
The same network connection carries built-in DDoS protection. Gcore routes traffic through its own scrubbing infrastructure before it reaches the equipment, a native capability included at no additional cost.On-site technical support
Alongside network and security services, Gcore maintains on-site technical staff 24/7 for remote hands, hardware troubleshooting, racking and stacking, and emergency response. The Smart Hands service extends this into more complex paid work: hardware installation, component replacement, diagnostics, and cable management.Billing model
Rack space and power form the base billing, both charged monthly. Space is priced by type and location, with power committed at a fixed capacity per rack; usage beyond that allocation incurs an overcommit fee. Smart Hands and connectivity are optional add-ons, billed separately based on usage. Current rates are published at gcore.com/colocation; the sales team can provide a quote specific to the location and configuration.Data center tiers
The infrastructure behind these services is the physical data center itself. Gcore colocates in facilities certified at Tier II and above under the Uptime Institute standard, including the same Tier III and Tier IV sites used for Gcore’s own mission-critical infrastructure.
Tier III facilities provide concurrent maintainability, meaning hardware can be serviced without taking the system offline. Tier IV adds full fault tolerance, meaning any single component failure does not interrupt operations.
Locations
Those certified facilities span 29 data centers worldwide, with multiple sites in some cities. Europe- Amsterdam, Netherlands (two facilities)
- Frankfurt, Germany
- Helsinki, Finland
- London, United Kingdom
- Luxembourg (two facilities)
- Paris, France
- The Hague, Netherlands
- Atlanta, Georgia, USA
- Chicago, Illinois, USA
- Dallas, Texas, USA
- Manassas, Virginia, USA
- Miami, Florida, USA
- New York area, USA (two facilities)
- Santa Clara, California, USA
- São Paulo, Brazil (two facilities)
- Dubai, UAE
- Almaty, Kazakhstan
- Astana, Kazakhstan
- Hong Kong
- Mumbai, India
- Singapore (two facilities)
- Sydney, Australia
- Tokyo, Japan (two facilities)
Order process
To start with any combination of rack space and add-on services, contact the sales team. To speed up the conversation, have the following ready:- Preferred location or region
- Rack type needed (rack unit, full rack, or private cage)
- Power requirement (committed capacity)
- Preferred start date